Shipping & Return

Order Processing

We aim to get your order ready as quickly as possible.
Processing time: 1–3 business days.
Orders placed over the weekend or public holidays may take a little longer to dispatch.

🌍 Delivery Timeframes

We ship worldwide and offer multiple delivery options:

Free Standard Shipping: 7–12 business days

Express Shipping: 5–10 business days

Shipping times may vary depending on your location and local postal services.

 

Refunds & Replacements

We stand behind the quality of our products.
If your item arrives damaged or faulty, we’ll sort it out – either with a replacement or a full refund, whichever you prefer.
Simply reach out to our support team with your order number and photos of the issue.

Please note:

  • Return shipping costs are the responsibility of the customer unless the item is faulty.

  • We’re unable to offer refunds for issues outside of our control (e.g. incorrect address provided by the customer).

  • Refund requests must be made within 30 days after our standard delivery window